SHIPPING
Delivery Time and Shipping Duration
The delivery time consists of the lead time (made-to-order production) and the shipping duration. The current lead time is 1 week and is regularly updated. You can also find the lead time directly on the respective product page. We ship all packages with DHL. The shipping duration within Germany is usually 2–3 business days. For international shipments, delivery times may be longer and vary depending on the destination country.
Shipping Insurance and Tracking
All packages are shipped insured. When possible, we provide shipping with tracking. Please note that tracking is only guaranteed within Germany and depends on the respective service providers to whom the goods are handed over outside of Germany.
Shipping Zones and Costs
Shipping costs vary depending on the shipping zone:
- Germany:
- Shipping Cost: €5.99
- Belgium, Denmark, France, Luxembourg, Monaco, Austria, Czech Republic, Andorra, Italy, San Marino, Sweden, Slovakia, Slovenia, Spain, Hungary, Vatican, Estonia, Finland, Greece, Ireland, Croatia, Latvia, Lithuania, Malta, Portugal, Romania, Cyprus, Bulgaria
- Shipping Cost: €13.99
- Liechtenstein, Switzerland
- Shipping Cost: €18.99
- United Kingdom
- Shipping Cost: €22.99
- Albania, Bosnia and Herzegovina, Faroe Islands, Greenland, Iceland, North Macedonia, Montenegro, Norway, Moldova, Serbia
- Shipping Cost: €17.49
- Egypt, Algeria, Georgia, Israel, Lebanon, Libya, Syria, Tunisia, Turkey
- Shipping Cost: €24.99
- US, Canada, Japan, South Korea, Thailand, Taiwan, China, Singapore, Mexico
- Shipping Cost: €28.99
- Rest of World
- Shipping Cost: €32.99
Note on Taxes and Fees
The stated prices include only the product costs and the shipping costs. Value-added tax is not collected in accordance with Section 19 (1) of the German Value Added Tax Act (UStG) for small businesses.
For shipments to EU countries and other nations, additional costs may arise for you, such as import VAT and customs duties. Please inform yourself about your country’s national regulations.
Payment Methods
We accept the following payment methods:
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- Bank transfer
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- Credit card
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- PayPal
Cancellation and Returns
For information on cancellation, please refer to our Cancellation Policy. In the case of returns or exchanges, you bear the shipping costs.
General Terms and Conditions (GTC)
Please also note our General Terms and Conditions.
Contact
If you have any questions, feel free to contact us via email at jacob@leichtmut.de.