CANCELLATION POLICY
Right of Withdrawal for Consumers
(A consumer is any natural person who enters into a legal transaction for purposes that are predominantly outside their trade, business, or profession.)
Instructions on Withdrawal
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day:
- on which you or a third party named by you, who is not the carrier, have taken possession of the goods, provided you ordered one or more goods under a single order and these are delivered uniformly; or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last good, provided you ordered multiple goods under a single order and these are delivered separately; or
- on which you or a third party named by you, who is not the carrier, have taken possession of the last partial shipment or piece, provided you ordered a good that is delivered in multiple partial shipments or pieces; or
- on which you or a third party named by you, who is not the carrier, have taken possession of the first good, provided you have entered into a contract for the regular delivery of goods over a fixed period.
To exercise your right of withdrawal, you must inform us (Leichtmut – Jacob Muth, Jacob Muth, Dithmarscher Str. 48, 22049 Hamburg, Germany, Telephone number: 015225365295, Email address: jacob@leichtmut.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Exclusion of the Right of Withdrawal
The right of withdrawal does not exist according to § 312g paragraph 2 of the German Civil Code (BGB) for:
- Contracts for the supply of goods that are not prefabricated and for the production of which an individual choice or decision by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample Withdrawal Form
(If you wish to withdraw from the contract, please complete this form and send it back.)
To:
Leichtmut – Jacob Muth
Jacob Muth
Dithmarscher Str. 48
22049 Hamburg
Germany
Telephone number: 015225365295
Email address: jacob@leichtmut.de
I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*):
- Ordered on (*)/received on (*):
- Name of consumer(s):
- Address of consumer(s):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
(*) Delete as appropriate.